2/12/2024 0 Comments Serial download the new for appleNote: Make sure to select the CSR file that was downloaded in Step 3 above, as multiple CSR files can have similar names. Click Choose File and browse to the CSR file downloaded earlier. Both of these options will result in all Apple devices requiring re-enrollment. Note: Do not Revoke the certificate or Create a Certificate. If uncertain, refer to the section below. Find the certificate that matches the expiration date listed in Dashboard.Note: If the Apple ID is not known, review the If the push certificate Apple ID is unknown section below. Login with the Apple ID that was originally used to create the push certificate.In another browser window or tab, go to the Apple Push Certificates Portal.Download the Meraki signed certificate signing request (CSR) file, labeled as Meraki_Apple_CSR.csr.Under Apple MDM click Update/renew certificate.In Dashboard, navigate to Organization > MDM.In order to keep the previously enrolled devices remaining enrolled, it is important to renew this same exact certificate. There are a few known compatibility issues with Internet Explorer, so it is recommended you obtain the certificate using the latest version of Google Chrome or Mozilla Firefox.Īfter 365 days, the Apple Push Notification service certificate will expire so be sure to renew the Apple Push certificate accordingly. The most common cause for this error is when the process is completed using Internet Explorer. If the push certificate you create is listed under a different name, the certificate will not be accepted when uploaded into Dashboard (re-naming the file will not resolve the issue). Losing access to the original Apple ID (and therefore the original Apple Push certificate) would result in losing management of the previously enrolled devices.Ī valid certificate generated from the Apple P ush Certificate Portal is named MDM_ Meraki Inc._Certificate.pem. Note: Best practice is to use an Apple ID in the Apple Push Certificate Portal that belongs to your organization rather than a personal account, if possible. If a new certificate is created, on the other hand, currently enrolled iOS and macOS devices will appear offline and be unable to receive MDM commands unless they are re-enrolled. The critical difference, however, is that the existing certificate must be renewed, and re-uploaded into Dashboard. The process for renewing the Apple Push Certificate is essentially the same as creating a new one. This certificate is created on Apple's push certificate website, uploaded into Systems Manager, and then silently installed on iOS and macOS devices during Systems Manager enrollment.Īpple requires this certificate be renewed every 365 days. In order for Apple's Push Notification server to recognize commands from Systems Manager, a certificate must be installed on all enrolled devices. This notification prompts the device to check-in with the Meraki Dashboard, and receive any pending commands. In order for Cisco Meraki Systems Manager to communicate with an enrolled iOS or macOS device, Apple's Push Notification Service (APNS) first sends the device a silent notification.
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